Effective Date: 26 June 2025

At LifecarePlus Ltd ("we", "us", or "our"), accessible from www.lifecareplusltd.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully.

1. Information We Collect

We may collect and process the following types of data:

• Personal Identification Information – such as your name, email address, and telephone number when you fill out contact forms.

• Technical Information – including your IP address, browser type, operating system, and browsing behaviour on our site.

• Cookies and Tracking Technologies – used to improve functionality and analyse usage.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide requested services

• Improve the performance and usability of our website

• Comply with legal and regulatory obligations

• Maintain the security of our website and systems

We do not share, sell, or rent your personal data to third parties.

3. Legal Basis for Processing (GDPR)

Our processing of your personal data is based on:

• Your consent (e.g. contact form submissions)

• Our legitimate interests (e.g. website analytics)

• Fulfilling a contract or pre-contractual steps

• Legal obligations

You can withdraw consent at any time.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal requirements.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights (Under UK GDPR)

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your data

• Restrict or object to certain processing activities

• Request transfer of your data (data portability)

• Withdraw your consent at any time

To exercise your rights, contact us using the details below.

 7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

8. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from anyone under this age.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or wish to exercise your data rights, please contact:

Life Care Plus Ltd
Address: 2 Bakers Yard, High Street, Uxbridge, UB8 1JZ, United Kingdom
Email: info@lifecareplusltd.co.uk
Phone: 020 3002 7898
Working Hours: Monday – Friday: 9am – 5pm